With a clear understanding of the the three types of decisions (policy, strategy, and tactics) we can now begin the building of decision specific tools. The first tool becomes the understanding of the uniquely differing metric views for each decision type. This class explains the differences between tactical and strategic metric views, decisions, and roles. With this clarity we can form a decision-making and metric team.

Adding Policy

Teams and Decision-making

Decision Reporting Tools

Tactical View

Strategic View

Metric Team