Abbott Associates
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2018 Class Schedule

 

We offer a series of courses in convenient locations to prepare you to be the best in the call center and help desk industry. Any of our classes can be customized and conducted at your location.

2018-class schedule Printable Version

Metrics, Analytics and Reporting

Date Location
April 23-25, 2018 Greenville, SC
August 6-8, 2018 Greenville, SC
October 8-10, 2018 Greenville, SC

Designing Six Sigma Call Centers and Help Desks

Date Location
April 26-27, 2018 Greenville, SC
August 9-10, 2018 Greenville, SC
October 11-12, 2018 Greenville, SC

Design and Analytics Masters Black Belt Course

Date Location
July 24-27, 2018 Greenville, SC
December 11-14, 2018 Greenville, SC