Abbott Associates
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2017 Class Schedule

 

We offer a series of courses in convenient locations to prepare you to be the best in the call center and help desk industry. Any of our classes can be customized and conducted at your location.

2017-class schedule Printable Version

Metrics, Analytics and Reporting

Date Location
April 3-5, 2017 Greenville, SC
August 7-9, 2017 Greenville, SC
November 7-9, 2017 Greenville, SC

Designing Six Sigma Call Centers and Help Desks

Date Location
April 6-7, 2017 Greenville, SC
August 10-11, 2017 Greenville, SC
November 10-11, 2017 Greenville, SC

Design and Analytics Masters Black Belt Course

Date Location
July 11-14, 2017 Greenville, SC
December 12-15, 2017 Greenville, SC