Abbott Associates

2019 Class Schedule

We offer a series of courses in convenient locations to prepare you to be the best in the call center and help desk industry. Any of our classes can be customized and conducted at your location.

2019-class schedule Printable Version

Metrics, Analytics and Reporting


Date Location
May 20-22, 2019 Greenville, SC
October 7-9, 2019 Greenville, SC


Designing Six Sigma Call Centers and Help Desks


Date Location
May 23-24, 2019 Greenville, SC
October 10-11, 2018 Greenville, SC


Design and Analytics Masters Black Belt Course

Date Location
December 11-14, 2019 Greenville, SC