2019 Class Schedule
We offer a series of courses in convenient locations to prepare you to be the best in the call center and help desk industry. Any of our classes can be customized and conducted at your location.
2019-class schedule Printable Version
Metrics, Analytics and Reporting
| Date | Location |
|---|---|
| May 20-22, 2019 | Greenville, SC |
| October 7-9, 2019 | Greenville, SC |
Designing Six Sigma Call Centers and Help Desks
| Date | Location |
|---|---|
| May 23-24, 2019 | Greenville, SC |
| October 10-11, 2018 | Greenville, SC |
Design and Analytics Masters Black Belt Course
| Date | Location |
|---|---|
| December 11-14, 2019 | Greenville, SC |